Privacy

Online Privacy Policy Agreement

Current as of June 12, 2024

Myst Yacht Charters values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Myst Yacht Charters of our commitment to exceeding most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to visit this page frequently.

This Policy applies to Myst Yacht Charters, and it governs any data collection and usage by us. Through the use of https://mystyachtcharters.com/ you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Myst Yacht Charters does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to understand better how websites garner, make use of, and share the information collected.

Specifically, this Policy will inform you of the following:

  • What personally identifiable information is collected from you through our website;
  • Why we collect personally identifiable information and the legal basis for such collection;
  • How we use the collected information and with whom it may be shared;
Information We Collect

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information, which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, server logs, geolocation, and time zone information.
  • Local storage information for search preferences and history.

In addition, Myst Yacht Charters may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us through surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose it was requested, and any additional uses expressly provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested.
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior, personal preferences, geolocation, and time zone.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information would be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Myst Yacht Charters does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Myst Yacht Charters may collect and may use personal information to assist in the operation of our website and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://mystyachtcharters.com/.

Myst Yacht Charters may also be in contact with you regarding completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Myst Yacht Charters uses various third-party social media features, including but not limited to Facebook, Twitter, Instagram, and other interactive programs. These may collect your IP address and require cookies to work correctly. These services are governed by the providers’ privacy policies and are not within Myst Yacht Charters’ control.

LocalStorage Usage:

In order to provide essential functionality and enhance user experience, Myst Yacht Charters utilizes localStorage on your device. This technology enables us to synchronize search preferences seamlessly and efficiently. By utilizing localStorage, we aim to tailor your experience on our website to your preferences, ensuring a smoother and more personalized browsing experience.

Third-Party Services:
  • Pipedrive: We utilize Pipedrive for managing customer relationships and streamlining our sales processes. For more information on how Pipedrive handles data, please refer to their privacy policy.
  • Klaviyo: Our email marketing efforts are supported by Klaviyo, allowing us to send relevant and targeted communications to our users. To learn more about Klaviyo’s data handling practices, please review their privacy notice.
  • Typeform: We occasionally employ Typeform for gathering user feedback and conducting surveys to improve our services. For insights into Typeform’s data handling practices, please consult their privacy policy.
  • Cloudflare Turnstile CAPTCHA: To enhance security and protect against spam, we utilize Cloudflare’s Turnstile CAPTCHA service. You can find more information about Cloudflare’s privacy practices in their privacy policy.
  • YouTube Video by Google: We may embed YouTube videos from Google to provide visual content and enhance user engagement. For details regarding Google’s data handling practices, please refer to their privacy policy.

These third-party services may collect and process certain data in accordance with their own privacy policies. While we strive to partner with reputable service providers, we encourage you to review their privacy policies to understand how your data is handled when interacting with our website.

Consent and Data Processing
Consent Settings

You can manage your site-wide privacy preferences on this page by clicking here.

No Consent Provided

When consent is not provided (i.e., the user ignores the banner or opts against Third-Party cookies’ enablement), Google Consent Mode allows GA4 and Google Ads to operate in a limited functionality mode. Here’s what happens:

  • Google Analytics 4 (GA4): GA4 can still collect basic interaction data such as page views and referral information even without consent for cookies. This data collection is done in a way that ensures the data is not used to create user profiles or for personalized advertising. Instead, it aggregates the data to provide basic insights about site traffic without linking data to individual users.
  • Google Ads: Without consent for advertising cookies, Google Ads will not use cookies for personalized advertising. Instead, the ads served might be based on the context of the page or other non-personal information. Conversion tracking will be significantly limited, and retargeting campaigns will not function.
Consent Provided

When consent is provided through the consent management plugin (i.e., the user clicks “Accept” or “Accept All” or manually enables Third-Party Cookies under settings):

  • Google Analytics 4 (GA4): Full tracking capabilities are enabled. This means GA4 will collect detailed user interaction data, including event tracking, user engagement metrics, and more detailed user journey information. This data can be used for creating user profiles and personalizing experiences.
  • Google Ads: With consent for advertising cookies, Google Ads can use cookies for personalized advertising and enhanced conversion tracking. This allows for more effective ad campaigns, retargeting, and detailed reporting on how users interact with ads.
Disclosure of Information

Myst Yacht Charters may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with additional information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Myst Yacht Charters.
Non-Marketing Purposes

Myst Yacht Charters reserves the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Myst Yacht Charters products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 18

Myst Yacht Charters is not directed to and does not knowingly collect personally identifiable information from children under eighteen (18). Suppose it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18). In that case, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to [email protected].

Links to Other Websites

Our website does contain links to affiliate and other websites. Myst Yacht Charters does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and read every website’s privacy statements that collect personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Myst Yacht Charters operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects anyone’s fundamental rights in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to certified companies in the US under the Privacy Shield.) By providing personal information to us, you consent to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU, you have certain rights as a Data Subject. These rights are as follows:

  • The right to be informed: this means we must inform you of how we intend to use your personal data, and we do this through the terms of this Policy.
  • The right of access: this means you have the right to request access to the data we hold about you, and we must respond to those requests within one month. You can do this by sending an email to [email protected].
  • The right to rectification: this means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by sending an email to [email protected].
  • The right to erasure: this means you can request that the information we hold is deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the same. You can do this by sending an email to [email protected].
  • The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to [email protected]
  • The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at [email protected]
  • The right to object: this means you can file a formal objection with us regarding our use of your information about third parties or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to [email protected]

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. In the unlikely event that we suffer a data breach, we will contact you if your personal information is ever at risk.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, you should refrain from further using our sites. Your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: [email protected]

Address:
Myst Yacht Charters
325 Main Street, Ste 223
Waterville, ME 04901
USA

The data controller responsible for your personal information for GDPR compliance is:

Candice Chivilo [email protected]
Office: +1.207.558.1264
325 Main Street, Ste 223
Waterville, ME 04901
USA

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